Conference Services + Event Manager | Tarrytown House Estate | Tarrytown NY

**Key Responsibilities**

**Event Planning & Client Management**

* Serve as the primary point of contact for corporate clients from contract signing through event completion.
* Consult with clients to understand event objectives, budgets, timelines, and logistical requirements.
* Develop comprehensive event plans, schedules, floor plans, and production timelines.
* Coordinate meeting room setups, audiovisual requirements, catering services, transportation, accommodations, and special requests.
* Conduct site visits and property tours for prospective and confirmed clients.
* Maintain consistent communication with clients, ensuring expectations are met and exceeded.

**Event Execution**

* Oversee on-site event operations and act as the lead event representative during programs.
* Coordinate all event-related departments, including catering, banquet operations, housekeeping, front office, facilities, and technology support.
* Monitor event timelines and proactively resolve issues to ensure seamless execution.
* Ensure all events comply with venue policies, safety regulations, and service standards.
* Manage VIP and executive-level events with professionalism and discretion.

**Revenue & Budget Management**

* Prepare proposals, event orders, and budgets.
* Identify opportunities for upselling venue services, catering enhancements, and additional guest experiences.
* Review post-event billing and ensure accurate invoicing.

**Team Collaboration**

* Partner closely with the Sales, Catering, and Operations teams to maximize event success.
* Lead event planning meetings and communicate critical information to operational departments.
* Foster strong working relationships across departments to maintain service excellence.

**Post-Event Evaluation**

* Conduct post-event reviews with clients and internal teams.
* Analyze attendee and client feedback to improve future events.
* Maintain accurate event records, reports, and client history within event management systems.

**Qualifications**

**Required**

* Bachelor's degree in Hospitality Management, Event Management, Business Administration, or related field.
* 3-5+ years of experience planning and managing corporate events, conferences, meetings, or hospitality events.
* Strong project management and organizational skills.
* Excellent verbal and written communication abilities.
* Experience managing multiple events simultaneously in a fast-paced environment.
* Proficiency with Microsoft Office Suite and event management software.
* Ability to work evenings, weekends, and holidays as required by event schedules.

**Preferred**

* Experience in hotel, conference center, resort, or luxury hospitality environments.
* Knowledge of Amadeus (Delphi) systems is preferred.
* Knowledge of banquet operations and food and beverage services.

**Key Competencies**

* Client Relationship Management
* Event Planning & Logistics
* Project Management
* Budget Administration
* Problem Solving
* Leadership & Team Collaboration
* Negotiation Skills
* Attention to Detail
* Multitasking & Time Management
* Customer Service Excellence

**Where You’ve Been:**

You have at least a high school diploma and 2+ years of experience working in hotel sales. Additionally, you have at least 1 years’ experience working in food & beverage. Whether you're interacting with clients or your fellow associates, you’ll be working directly with people all the time. We’re looking for some who can communicate clearly in a positive and professional manner, can perform under pressure, and can assist clients in all their requests (even the more challenging ones)! If this sounds like you, go ahead and apply!

**When You’re Here:**

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.