Director of Event Services

This senior leadership position is responsible for planning, coordinating, and ensuring the smooth execution of conventions, trade shows, meetings, banquets, and special events held at the facility. The Director manages the Event Services team, collaborates closely with in-house food and beverage operations, audiovisual providers, security, and facilities management, and serves as the key point of accountability for client satisfaction throughout the entire event process. of the Convention Center's senior leadership team, the Director of Event Services plays a direct role in advancing Buffalo's position as a premier meetings and conventions destination, contributing to the broader economic development and tourism goals of Erie County. • Manage the entire event services process: pre-event planning meetings, room setup specifications, vendor coordination, event execution, and post-event review. The Director of Event Services will be part of a leadership team working in direct partnership with Visit Buffalo, the Buffalo Sports Commission, Erie County, and an energized local hospitality community, all aligned around a shared vision for Buffalo's future as a world-class destination.