Director of Event Services

Occasions Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budgetPlans menus in consultation with the clients and chefsNegotiates individual vendor contractsDelegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event ManagerRecruits, interviews, selects, and trains permanent and casual staffOrganizes, leads and motivates the catering teamPlans staff and event schedulesMaintains and develops accurate financial and administrative recordsServes as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan eventsAssesses contract requirements and ensure satisfaction with the services deliveredPerforms final review and assessment of catering events to determine if they meet performance and quality standardsResolves customer concerns and ensures timely customer paymentPreferred Qualifications: Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experienceStrong organization, time management and team motivation skills are essential for success in this roleAbility to work independently with little direct supervisionAbility to communicate effectively (verbal and written) with clients, senior management, and WPC support staffAbility to respond effectively to continuously changing demandsDemonstrated experience in budgeting, P&L, labor and sales forecasting and reportingEffective use of discretion to problem solve in a fast-paced environmentExcellent negotiating skillsAbility to establish credibility with senior culinary professionalsHuman Resource experience including hiring, training, mentoring and development3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.