Event Coordinator - Weekend Work

Job Title: Event Coordinator
Location: Indianapolis, USA

About FAT Karting League

FAT Karting League is a high-performance motorsport business built around competition, precision, and experience. We deliver organised racing environments where attention to detail, consistency, and teamwork are critical to success - on and off the track.

As a growing organisation, we're building more than just a karting league. With plans to expand into other areas of motorsport, we're creating opportunities for people who want to grow with the business and develop their careers as we scale. We're looking for driven individuals who thrive in fast-paced, energetic settings, take pride in high standards, and are motivated by responsibility, progression, and being part of something that's moving forward.

Role Summary

We are looking for an energetic and customer-focused Event Coordinator to support the growth of our youth karting programmes in Indianapolis. This part-time weekend role is ideal for someone who enjoys building relationships, delivering exceptional customer experiences, and working within a fast-paced live events environment.

You will play a key role in converting warm enquiries into confirmed bookings through consultative conversations with parents and customers, while also acting as the main point of contact during race weekends. From event administration and customer communication to upselling future events and supporting community engagement, this role is central to delivering a premium FAT Karting experience.

This is a fantastic opportunity for someone who thrives in an energetic environment, enjoys interacting with people, and wants to be part of an ambitious motorsport business with long-term growth opportunities.

Key Responsibilities:

Lead Conversion & Sales
Build trusted relationships with parents and customers throughout the youth karting sign-up journeyConvert warm enquiries into confirmed programme bookingsHandle objections confidently and provide clear, accurate programme informationIdentify opportunities to upsell future events and programmes
Event Delivery & Customer Experience
Act as the primary customer point of contact during eventsManage sign-on processes and maintain accurate customer details within Alpha TimingCommunicate event schedules, updates, and important information clearly and professionallyCapture and document customer feedback to support service improvementEscalate operational issues promptly to the Event Manager or Hub ManagerDeliver a high standard of customer experience at every event touchpoint
Community & Brand Engagement
Support social media content creation through capturing photos and videos during eventsRepresent FAT Karting League positively within the local communityHelp build strong relationships with drivers, parents, and local supporters
Process Improvement & Operational Support
Contribute ideas to improve customer service and sales processesSupport continuous improvement across event operations and administrationEnsure CRM and event data is accurate and maintained to a high standard

Qualifications and Experience:

Essential:
Experience in a customer-facing role involving enquiries, bookings, or sales conversationsStrong communication skills with the ability to build rapport quicklyConfident and professional approach to customer interactionsAbility to manage customer expectations and resolve objections effectivelyComfortable working in fast-paced environments where priorities can change quicklyStrong attention to detail and organisational skillsConfident using digital systems and communication platformsAbility to remain calm and professional during live events
Desirable:
Experience in a sales or conversion-focused environmentExperience within events, sports, hospitality, or youth programmesExperience supporting social media or community engagement activitiesExposure to process improvement or operational support workPassion or interest in motorsport is advantageous
Additional Information
Part-time weekend role, primarily Friday-Sunday during scheduled eventsTravel to event locations will be required as part of the roleOpportunity to grow and develop within a rapidly expanding motorsport organisation
FAT Karting League is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex, or sexual orientation. We strive to be a team that supports diversity in the workplace and promotes an inclusive culture in which all team members are respected, empowered, and valued.