Event Operations Manager

The Event Operations Manager will also seek to proactively develop our events business and our procedures and help further Industry City as a destination and event venue. Both client and business development focused, candidate will be able to juggle ongoing logistics within an environment that is constantly evolving as IC is a real estate development project and not a standard event venue. Minimum three+ years progressive event and/or hotel/venue management experience Solid knowledge of hospitality and event operations preferably in the New York City market Strong understanding of event operations and production requirements Excellent communication, organization, and guest relations skills – demonstrated history of ability to both develop and maintain relationships Ability to acknowledge, solve problems and coordinate in a professional manner, keeping the interests of both the guest and Industry City in balance. Pre-planning logistics and on-site management of events, ranging from small retreats, workshops and off-sites to 400+ person conferences, holiday parties, concerts, and festivals ranging from 1,000-6,000 concurrent attendees Assist Director of Events in making recommendations to strategically position the IC events business Work in tandem with Director of Events and others on the team to execute all aspects of events and establish IC events procedures to that we provide a first-class experience Manage events from start to finish – email communications, site visits, IC facilities coordination, inventory management, staff scheduling, and on-site management, as needed Responsible for keeping up to date with the latest in events venues in Brooklyn and Manhattan, along with best practices. Responsible for monitoring client contractual requirements from both execution and marketing responsibilities Develop and nurture client relationships in an effort to generate repeat business