Event Party Coordinator

Location: Malibu Jack's Louisville, KY Position Type: Part Time As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. This person will oversee the execution and guest experience of birthdays, company events, and any other functions being held at the park. • Cashing out parties • Maintaining the standards set by Malibu Jack's on party execution • Helping oversee the host staff with cleaning party areas, delivering food, setting up banquet spaces, and any day of duties needed for event execution • Handling any guest issues with their event, with the support of the operation team • Weekly Administrative duties such as planning party area execution, making game cards, scheduling hosts, contacting the party contact to discuss details of the event, and answering questions about the event and the package details. • Answering of incoming phone calls and email messages about bookings and events • Booking birthday parties via phone conversations and with walk-in guests • Updating reports as needed with any new information pertaining to an upcoming event • Outreach on booking new events via direction from the sales director • Assisting with the GIFT program during events • Cashing out parties • Assisting the party host team on any daily duties needed • Re-stocking and cleaning of party spaces • Being the point of contact when needed with any party issues that happen the day of the event • Hosting events when not performing coordinator duties