Event planner (Group Concierge) - Chicago

Hornblower Group is a global leader in experiences and transportation. This position will report to the General Manager or the Senior Concierge Manager depending on port-specific needs. • Ability to maintain a flexible weekly schedule, including night and weekend demand while conducting site visits, cruise detail meetings and meeting clients as needed to support the account management team. • Serve as a resource for the sales team, including conducting site visits, greeting clients upon boarding to be the local resource when a national account manager is not present in the local port. • Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner.