Respond promptly to all event inquiries (phone, email, web, walk-in) and convert leads into booked events Conduct site tours, build customized proposals, and negotiate contracts within established pricing guidelines Coordinate every detail of confirmed events: menu selection, beverage packages, floor plans, AV needs, décor, staffing, and timelines Serve as the primary point of contact for clients from booking through event day Manage event calendar, deposits, final payments, and gratuity processing Partner with kitchen and bar leadership to ensure flawless execution and food/beverage quality Be on-site for events to oversee setup, run-of-show, and breakdown Build and maintain relationships with vendors (florists, DJs, photographers, rental companies, etc.) Develop and execute outreach strategy to attract corporate clients, wedding planners, and community partners Track event KPIs (lead-to-booking conversion, average event spend, repeat clients) and report weekly to ownership Support marketing efforts: photography of events, social media content, and promotional collateral Maintain accurate records in event management software (e.g., Tripleseat, Perfect Venue, or similar) Skills Proven experience in event planning and management within hospitality or related industries such as restaurants or hotels. Organizational skills that ensure detailed planning and flawless execution of complex events.
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