Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property. • Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently. • Conduct meetings with client and hotel staff to ensure each event meets client's expectations. • Ensures timely distribution of all BEO's and Resumes to the appropriate departments and follows up on any questions. • Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.
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