Event Services Manager

Event Services Manager | NEW Luxury Events Venue | New York City

Hiring: NOW. Candidates must be able to start by end of Aug/early Sept 2026

Location: Manhattan, NYC

Salary: $80K-$85K base + bonus

Benefits: Day one Medical, Dental, Vision coverage. Flexible PTO, 401k Match

About the Opportunity

Our premier hospitality company, a global leader in the event industry, is seeking an Event Services Manager to join the opening leadership team at a new luxury events venue in New York City.

Reporting to the General Manager, this role is responsible for the day-to-day operation of the venue during all stages of event execution . You will lead the service team and oversee venue readiness from initial setup through final breakdown, ensuring every event is delivered to the highest standard. This includes managing room transformations, vendor logistics, deliveries, load-ins and load-outs, and maintaining a seamless guest experience throughout each event.

This is a hands-on leadership opportunity for someone who enjoys being on the floor, leading teams, solving problems in real time, and creating exceptional experiences in a fast-paced hospitality environment.

What You'll Do:

Team Leadership

Lead, schedule, and supervise hourly, full-time, part-time, and temporary event staff.Coach and develop team members while reinforcing high hospitality and service standards.Balance staffing needs with event volume and labor expectations.

Event Operations

Review event orders and floor plans to ensure each space is set according to client expectations.Oversee room setups, furniture placement, staging, décor, and operational logistics.Coordinate with catering partners, vendors, and internal departments to support successful event execution.Manage vendor arrivals, deliveries, and load-in/load-out schedules.Serve as the primary operations contact during events and respond quickly to changing needs.Maintain clean, safe, and guest-ready event spaces throughout each function.

Venue Management

Ensure the venue remains operationally ready for each event.Conduct pre- and post-event inspections.Monitor inventory of furniture, equipment, and operating supplies.Uphold safety, security, and cleanliness standards.Receive and organize event-related deliveries while coordinating with internal teams.Administration

Prepare staff schedules and assist with payroll administration.Partner with sales, event production, operations, and clients to ensure clear communication throughout the planning process.Provide post-event feedback to improve operational efficiency.Track staffing performance and labor utilization.What We're Looking For

3+ years of leadership experience in event operations, hospitality, or venue management.Experience leading teams in a high-volume event environment.Strong organizational and communication skills with the ability to manage multiple priorities.A calm, solutions-focused leadership style with a guest-first mindset.Familiarity with event logistics, vendor coordination, and venue operations.Flexibility to work evenings, weekends, and holidays based on business needs.Ability to spend extended periods on your feet and assist with physical event setup when needed.Spanish language skills are a plus.

Compensation & Benefits

Base salary: $75,000–$85,000, based on experience.Annual performance bonus eligibility.Comprehensive medical, dental, and vision coverage.Generous paid time off including paid parental leave.401(k) with company match.Professional development and education assistance.Employee recognition programs and volunteer opportunities.

This position offers the opportunity to help shape the guest experience at one of New York City's most exciting new hospitality destinations while working alongside a collaborative team dedicated to exceptional service.