Job Title: Event Services Coordinator
Department: Events
Reports To: Events Manager
FLSA Status: Non-exempt, hourly $21.00 per hour
Daily Tasks and Event Operations Coordinator
Event Services Client Management
Cultivating assigned leads through the sales process, planning process, and execution strong emphasis client experience
Assist with internal leads, to include assigned events from the president’s office
Coproduce institutional events as assigned
Plan events as assigned during peak periods
Finance
Generate and manage invoicing for event-related incidents.
Provide necessary information for finance-related inquiries.
Maintain proper financial recording on assigned events within Tripleseat
Event Coordination
Communicate effectively with event contacts and act as a liaison to secure required resources to ensure a successful event
Represent Newfields during client-facing meetings and with external vendors.
Oversee the day-of event planning and execution from your portfolio or as assigned
Create event itineraries for internal and external communication.
Event Sales
Identify and pursue additional revenue opportunities for secured accounts.
Assist with high-volume event leads and the sales process.
Generate and execute event contracts that live within your portfolio
In collaboration with the events team, introduce hosting concepts to generate sales, and incentives designed around group, festival, and or event-based concepts.
Support, plan, and or execute signature events as dictated by the president’s office. This includes but not limited to seasonal institutional events in collaboration with the president’s office and or advancement and marketing.
To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Required Skills
Excellent customer service skills.
Ability to be a self-start and creatively problem-solve under pressure.
Excellent organizational and communication skills.
Good computer skills and keen attention to detail are required.
Education and/or Experience
2 years of customer service experience.
Wedding experience preferred
2 years of event planning experience.
BA/BS degree preferred.
Experience Required
2 year(s): Wedding and customer service experience
Behaviors Required
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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