Position: User Study Proctor
Location: Los Angeles, CA (Onsite)
Job Type: Contract (3 Months)
Key Requirements:
2+ years of experience in a coordination or administrative roleExperience with study recruitment, participant coordination, event support, or project administrationStrong communication and organizational skillsAbility to coordinate participants, schedules, and study activitiesStrong attention to detail and ability to follow established proceduresComfortable working with researchers, project teams, and study participants
Job Summary:
We are seeking a detail-oriented and organized User Study Proctor to support and coordinate user studies, research sessions, and participant activities. The ideal candidate will have 2+ years of experience in a coordination, study recruitment, event support, project administration, or similar role.The User Study Proctor will be responsible for helping ensure that study sessions run smoothly, participants are properly scheduled and supported, study procedures are followed, and all required information and documentation are accurately maintained.
Key Responsibilities:
Coordinate and support user studies, research sessions, and participant activities.Assist with study participant recruitment, scheduling, confirmations, and check-in/check-out.Serve as an onsite point of contact for study participants and provide clear instructions throughout the session.Proctor user study sessions and ensure participants follow established study procedures and guidelines.Support event logistics, room/setup coordination, equipment readiness, and session scheduling.Maintain accurate participant records, attendance logs, consent/documentation, and study-related information.Coordinate with researchers, project managers, recruiting teams, and other stakeholders to ensure study requirements are met.Track study schedules, participant status, session completion, and any issues or changes.Escalate participant concerns, technical issues, scheduling conflicts, or study deviations to the appropriate team.Assist with preparation of study materials, checklists, forms, and other project documentation.Maintain confidentiality and follow established policies for handling participant and study information.Provide administrative and operational support throughout the study lifecycle.Help identify and communicate recurring issues to improve the participant and study experience.
Required Qualifications:
2+ years of experience in a coordination or administrative role, preferably supporting user studies, research, events, projects, or similar activities.Experience with study recruitment, participant coordination, event support, or project administration.Strong verbal and written communication skills.Excellent organizational and time-management skills.Ability to coordinate multiple participants, schedules, and activities simultaneously.Strong attention to detail and ability to follow defined procedures.Comfortable interacting professionally with participants and internal stakeholders.Proficiency with MS Office/Google Workspace and standard collaboration/scheduling tools.Ability to work onsite and support scheduled study sessions/events as required.
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