External Events Manager - Private & Corporate Celebrations

About the DepartmentThe Special Events Department manages and executes the museum’s event venue rental program, and is part of the museum’s larger Engagement Department. Position SummaryThe Manager, External Special Events supports the objectives of the museum’s special events department; directly supporting and contributing to the revenue goals and objectives of the museum’s special events team. These events primarily include smaller corporate, association/convention, social based events, weddings and elopements for external clients and auxiliary departmental events. Ensure that all policies and procedures for food services and events offered at the museum are properly followed.Ensure proper follow up to clients after each event, including closing out all expenses, and processing payments through the museum’s finance department.Ensure that a comprehensive calendar of events is maintained and fully communicated to all stakeholders; work to ensure coordination of events across all departments and work closely with all parties involved to ensure consistency and quality of the client experience.Assist with the maintenance of prospective and current client databases and event software.Supports administrative organizational operations including archiving and tracking event data, maintenance of event files, processing invoices, reviewing and producing event timelines, and submitting internal operational support staff event requests.Assists with managing the museum’s web-based calendar (Google Calendar and Tripleseat) and Jira to implement back-end updates and administrative functions of The Art Institute of Chicago Job Description internal and external platforms, and all other supportive technologies.Other projects as assigned.QualificationsBachelor’s degree or equivalent combination of education and experience.Minimum 2-year track record of progressively responsible experience in event planning and management; experience in planning events working with donors or clients, external vendors, and internal logistical teams.Excellent project management, event planning, organization, problem-solving, and communication and interpersonal skills.Proficiency in Microsoft Office and demonstrated ability to learn new computer software. The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals compliant with federal and state laws.