Manager, External Special Events

The Special Events Department manages and executes the museum's event venue rental program, and is part of the museum's larger Engagement Department. This position reports to the Associate Director, External Special events, with additional guidance from the Executive Director, Engagement Special Events, and supports the external special events team through booking, managing, and executing the museum's smaller scale external special events. Ensure that all policies and procedures for food services and events offered at the museum are properly followed.Ensure proper follow up to clients after each event, including closing out all expenses, and processing payments through the museum's finance department.Ensure that a comprehensive calendar of events is maintained and fully communicated to all stakeholders; work to ensure coordination of events across all departments and work closely with all parties involved to ensure consistency and quality of the client experience.Assist with the maintenance of prospective and current client databases and event software.Supports administrative organizational operations including archiving and tracking event data, maintenance of event files, processing invoices, reviewing and producing event timelines, and submitting internal operational support staff event requests.Assists with managing the museum's web-based calendar (Google Calendar and Tripleseat) and Jira to implement back-end updates and administrative functions of The Art Institute of Chicago Job Description internal and external platforms, and all other supportive technologies.Other projects as assigned. The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals compliant with federal and state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at [email protected].