A Bit About The Role … You will lead the global process working with the Global Venue Sourcing Director in the UK to manage and develop a new and existing client base to its full potential. Manage both internal and external client communications and associated timelines Foster the development of your client account by managing relationships through operational delivery Understand client business structure, products, policies and personnel Assist Account Teams and Sales and Marketing with information required for client presentations within allocated accounts Meet all client service level agreements and key performance indicators Attend important operational client planning and debrief meetings Ensure full understanding and delivery of ABPI and Pharma Guidelines Present a full knowledge of US and international destinations and venues particularly larger venue capacity Have a full knowledge of industry standard venue finding technology tools To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach Established relationships with hotel chains and DMCs and a respect to treat our supplier partnerships as equals Client liaison skills Team motivator and professional team member A focus on accuracy, consistency and dedicated to customer service Intermediate level Excel (can maintain complex spreadsheets) and Microsoft Office Suite With enthusiasm in abundance, you will be organised The flexibility and desire to travel both nationally and overseas Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.
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