Party Host

**Job Responsibilities**

* Assist Event Planner with birthday party planning including making confirmation calls, offering party enhancements, scheduling Party Patrol team, mapping out party lanes.
* Plan and conduct training for new teammates and continued education for the veteran team.
* Provide supervision and support to the party staff to ensure efficient event execution.
* Meet with each party “parent” during the event so that you can proactively make changes as necessary to correct any potential issues.
* Aid in preparing party area & tables with required party supplies.
* Greet guests and escort them to the party area.
* Assist with the coordination of party activities times with guests and teammates within each department.
* Oversee the party patrol during the party bowling experience as they help to secure shoes, teach safety on the lanes, deliver instructions, manage the group, and collect shoes back.
* Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape room (where applicable).
* Place food and beverage order into kitchen via paper order form or ringing through register.
* Ensure food and beverage orders are delivered in a timely manner. Aid in delivery to party area.
* Assist with dessert and encourage singing.
* Aid in event breakdown and clean up to be able to turn the areas over faster for other guests.
* Assist the front desk team with managing the birthday tab on the register.
* Collect birthday payments through the register and confirming any deposits have been applied to bill.
* Gather all required paperwork for the shifts.
* Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
* Other duties as assigned.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.*

**Job Qualifications**

* High school diploma or equivalent preferred.
* 2+ years of guest service experience in a comparable field.

**Work Environment**

* The noise level can be loud and may contain lighting effects such as lasers and strobes.
* This job requires working with large crowds and children.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

* Able to stand and walk for extended periods of time and able to lift 50 pounds.