Program Manager, Events & Hospitality

Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses. Equivalent professional experience may be considered in lieu of a directly aligned degree.Minimum 5 years of professional experience in event planning, hospitality operations, conference services, venue management, or large-scale program logistics required; 7 years preferred.Demonstrated experience planning and executing small- to large-scale events, including multi-day convenings, executive-level gatherings, and participant-facing experiences requiring high attention to service, detail, and logistics.Strong preference for candidates with direct hotel, resort, conference center, catering, or venue-based experience, including room blocks, banquet event orders, catering packages, and client-facing event coordination.Experience managing multiple concurrent projects with competing deadlines while maintaining high standards for communication, accuracy, and participant experience.Experience with procurement, vendor coordination, contract management, invoicing, and event budget tracking preferred.Preference given to candidates with experience serving veteran, military-connected, university, nonprofit, or mission-driven communities; familiarity with the military-connected ecosystem is a plus.Certified Meeting Professional (CMP) or similar certification preferred. Demonstrated ability to manage venue relationships, rooming lists, food and beverage planning, audio-visual coordination, transportation, vendor logistics, and onsite event operations.Strong organizational skills and attention to detail, with the ability to manage multiple complex timelines simultaneously.Strong written and verbal communication skills, including vendor-facing and stakeholder-facing communication.Experience with budgeting, procurement, contract coordination, and financial tracking for events preferred.Proficiency with Microsoft Office Suite, spreadsheets, event management systems, registration tools, and shared planning/project management platforms such as Monday.com.Ability to exercise sound judgment, maintain composure in high-pressure event environments, and proactively solve problems in real time. Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. Commitment to a Respectful and Welcoming Community