Do you love organizing events and details? Come join us at beautiful Highland Lake Inn and Resort! Job Duties & Responsibilities Administrative Management: Execute daily administrative tasks with high precision, including updating event folios.Billing & Financial Accuracy: Ensure all event billing is accurate and processed timely; collaborate with Sales Managers to resolve any billing discrepancies or customer concerns.Sales Support: Coordinate and manage Sales Managers' schedules for site tours and meetings to optimize department efficiency.Customer Relations: Serve as a point of contact for guests via phone and email, providing a friendly and patient experience.Guest Follow-up: Assist Sales Managers by following up with guests post-booking to answer questions, provide updates, and ensure a seamless planning process.Data Oversight: Maintain and update event information.Key Skills We offer a strong benefits package, including 70% employer-paid health insurance, IRA with match, paid vacation and 60% off lunch on workdays at our fine dining restaurant.
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