Senior Event Manager - Luxury Hospitality

Our client, a renowned luxury hotel in the vibrant city of San Jose, California, US , is seeking an exceptionally talented and experienced Senior Event Manager. This pivotal role is responsible for conceptualizing, planning, and executing high-profile corporate and social events with unparalleled precision and flair. The ideal candidate will possess a sophisticated understanding of luxury hospitality, exceptional client relationship management skills, and a meticulous eye for detail, ensuring every event is a seamless and memorable experience. This is an on-site position requiring flexibility for evening and weekend work.

Responsibilities: Oversee the entire event planning process, from initial client consultation and proposal development to on-site execution and post-event follow-up. Manage a portfolio of high-end corporate and social events, including conferences, galas, weddings, product launches, and executive retreats. Develop creative event concepts and detailed proposals that align with client objectives and brand standards. Coordinate with all relevant hotel departments, including catering, banquets, AV, marketing, and security, to ensure flawless execution. Build and maintain strong relationships with clients, vendors, and suppliers, negotiating contracts and ensuring high-quality service delivery. Manage event budgets meticulously, ensuring profitability while delivering exceptional value to clients. Conduct site inspections and tastings, providing expert recommendations to clients. Develop detailed event timelines, floor plans, and production schedules. Oversee on-site event operations, troubleshooting any issues that arise and ensuring guest satisfaction. Stay current with industry trends, emerging technologies, and innovative event design concepts. Train and mentor junior event staff, fostering a culture of excellence and collaboration. Manage contracts, insurance, and permits as required for events. Analyze post-event feedback and performance metrics to identify areas for improvement. Qualifications: Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field. Minimum of 5-7 years of progressive experience in event management, preferably within the luxury hotel or high-end catering industry. Proven track record of successfully planning and executing complex, high-budget events. Exceptional understanding of food and beverage, AV, décor, and entertainment planning. Strong negotiation, sales, and client relationship management skills. Excellent leadership, communication, and interpersonal abilities. Proficiency in event management software (e.g., Delphi, Cvent) and Microsoft Office Suite. Ability to remain calm and effective under pressure, with strong problem-solving skills. A sophisticated aesthetic sense and a passion for creating unique and memorable experiences. Availability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. Join our esteemed team in San Jose, California, US and elevate the art of event management.