Responsible in ensuring scheduling information for events in the Student Union facilities is accurate and maintained in a manner compliant with all departmental and university policies and procedures Responds to inquiries for the use of the Student Union meeting and event spaces and refers all off-campus inquiries to supervisor for appropriate follow up Advises customers on scheduling appropriate facilities and services. Monitors reservations activity to ensure customer service needs are scheduled and overlaps do not occur Assists with on-site event supervision as needed and are scheduled or approved by supervisor Meets with customers, as well as all sub-contracted personnel, during events to ensure that services, facilities, equipment, and staffing are satisfactory Coordinates and schedules event arrangements with other A.S. areas, University departments, and contract services as needed Ensures customer requests for digital signage event publicity in the Student Union are scheduled Coordinates with special parking services for clients when events are held in the Student Union facilities Ensures adherence to all campus and Student Union policies and procedures for proper facility and equipment use by staff and customers Makes recommendations to supervisor on potential programming changes, needs and ideas to enhance the use of Student Union facilities and services Assists others in department with special tasks as assigned One year minimum experience in the college student union field, related higher education areas, or in the meeting, hospitality, and special events industry relevant to this position required One year minimum experience in the coordination and planning of meetings, conferences and special events required. Experience with various types of industry standard room configurations and with audiovisual equipment preferred Experience supervising and working directly with students preferred Experience with the coordination of accounting and billing practices preferred Experience with basic fire and life safety policies and procedures for meeting and event planning, management, crowd control and safety preferred Experience with meeting and event scheduling software, diagramming software, PowerPoint, databases, and payroll software preferred. This is a regular, full-time position.
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