Assistant Director, Campus Visit Experience & Enrollment Event Management - Enrollment Management

**Assistant Director, Campus Visit Experience & Enrollment Event Management - Enrollment Management**

Salary:               $44,000
- $48,000 per year
Benefits:            The University offers generous benefits including paid
time off (holidays, holy days and vacation), employer matching contributions to
the retirement plan, and tuition benefits for employees and their eligible dependents.
Learn more and explore benefits at www.duq.edu/benefits
Location:                   Enrollment Management Group (EMG)
Position Status:         Full-time             
                               
Hours:                       Varied
Position Number:      231309/10-1121    
         
FLSA Status:             Exempt

**POSITION SUMMARY:**
Reporting to the Director of Campus Visit
Experience and Enrollment Event Management, the primary purpose of this
position is to lead and manage the visit experience for prospective students
and their families to the University. The Assistant Director of Student
Ambassadors and Event Operations oversees visit technology (Slate CRM), prospective student
campus tours, enrollment events, all virtual events, and manages the Duquesne
Ambassador team.


**DUTIES AND
RESPONSIBILITIES:**
Ambassadors:  Supervises and manages approximately 40
student ambassadors per term. Supervision includes planning, assigning,
scheduling and reviewing work, ensuring quality standards, training staff and
overseeing their productivity. May offer recommendations for hiring,
termination and pay adjustments, but does not have the responsibility for
making these decisions.

Event Operations:  Serves as a liaison between the Campus Visit
Team and other departments, such as Student Affairs, Athletics, and Academic
Departments, to ensure that all campus visit programs are aligned with the
university's strategic goals and objectives. Liaises directly with school
enrollment personnel to develop, implement, and continuously evaluate for
effectiveness their programming for prospective and admitted students.

Virtual Visits:  Manages all aspects of virtual visit programming. This includes but is
not limited to, the parent/supporter series, financial aid discussions,
admissions ask us anything, student life events, ambassador panels, and
residence life/dining sessions.

Ambassador Budget:  Manages and allocates a $2,000 revolving
budget limit on procurement card expenditures to appropriate budget accounts in
Chrome River. Manages an approximate budget of $8,000 for student ambassador
needs.  Manages the student ambassador labor budget (at least $65,000 per
year).

Assists with and participates in all
special admission events such as DUQ Days, Counselor Visits, Admitted
Student Days, etc.

Travel is required for this position.

Performs other related
duties as assigned to support the functions of a dynamic team-oriented
environment.

Supervises work of others,
including planning, assigning and scheduling work, reviewing work and ensuring
quality standards, training staff and overseeing their productivity. May offer
recommendations for hiring, termination and pay adjustments, but does not have
responsibility for making these decisions.

Completes other duties as assigned.

**Minimum
qualifications:**
Bachelor’s degree from an accredited educational institution.

Minimum of 1 year experience in admissions or student
services at the college/university level. Preference for those with experience
managing student ambassador groups, event planning, and working within a CRM.

PA Driver’s
license in good standing.

Note: Experience in higher education admissions office,
managing student ambassador groups, and/or with event planning can substitute
for experience/education requirements.

**Preferred
qualifications:**
Bachelor’s degree in Education, Business,
Public Relations, Communications, or Marketing preferred.

Master’s degree from
an accredited educational institution preferred.

Alternatively, the successful candidate may possess any equivalent combination
of experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following:

Demonstrated
planning and organizational skills to accommodate multiple priorities.

Exceptional
leadership, customer service, interpersonal and communication skills, both oral
and written.

Effective public
speaking and presentation skills.

Excellent
analytical and problem-solving skills with the ability to prioritize work.

Strong technology
skills with proficiency in Microsoft Office Suite; experience with Banner,
Slate, social media and integrated database preferred.

Ability to think
strategically and work in a diverse environment both independently and as part
of a team.

Ability to lift
prospective student marketing materials (~30 pounds) and travel independently.

Ability to
maintain a high energy level with an enthusiastic, positive approach creating
an excellent rapport with prospective students and their parents, team members
and other departments within the University community.

Professional
demeanor with the ability to deal with people in a courteous and tactful
fashion regardless of circumstances.

Ability to work
additional hours and weekends during peak recruitment periods.

Ability to exceed recruitment goals,
facilitate staff development opportunities, exhibit teamwork, model analytical
& critical thinking, engage in creative problem solving and demonstrate
high levels of time management and organizational skills.

Ability to
establish and maintain effective relationships with diverse populations,
including students, faculty, scholars, and staff with sensitivity to the need
of each individual to be treated with dignity and respect as it relates to
diversity in general and the Mission of the University specifically.

Ability to
establish and maintain effective working relationships with the University
Community.

Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University.  The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.

**APPLICATION
INSTRUCTIONS:**

Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.

Duquesne
University was founded in 1878 by its sponsoring religious community, the
Congregation of the Holy Spirit.  Duquesne University is Catholic in
mission and ecumenical in spirit.  Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.