The role will serve as a central point of operational excellence for the Conference and Guest Services Departments in the DC and PH offices liaising closely with the Regional Office Administrator and other business services staff to ensure collaboration on firm-wide initiatives and compliance with firm goals, protocols, policies and procedures. • Ensure team members are working efficiently and effectively to support all needs and that staffing ratios are appropriate and efficient. • Provide coaching and direction to the team on standards of excellence, best practices in the food service industry, inventory control systems, departmental maintenance, food safety and best in class hospitality experiences all in compliance with firm standards and protocols. • In conjunction with the Office Administrator, ensure departmental compliance with office and firm policies and legal obligations. The anticipated base salary range for this position in Washington, DC is $105,000 to $140,000.
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