Corporate Events and Hospitality

ACCOUNT MANAGER

We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team

OVERVIEW OF POSITION

The Account Manager plays a critical role in delivering exceptional client experiences by flawlessly executing destination programs as sold by the Account Executive. This position requires hands-on coordination with clients, hotel partners, vendors, and on-site staff to ensure every detail exceeds expectations. The ideal candidate is proactive, detail-oriented, and thrives in a dynamic environment where responsiveness and adaptability are key. Travel may be required based on client needs and program scope.

SKILLS REQUIRED:

Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude.

Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Program Design Associate with the following:

Attending site visits.Attending client meetings or conference calls.Pre-book transportationPre-book field staffOnce a program has been sold and turned over by the Account Executive, the AM has the following responsibilities:

Communicate with Client to confirm all needs are correct based on the contractCommunicate with Hotel contactCommunicate with Vendors and confirm vendor contractsConduct site visits with or without clients with vendorsBreakout Arrival and Departure manifestsBook transportationOrder Field StaffOrder any necessary merchandise or supplies.&lt