Director of Event Planning - $96000 to $126000 per YEAR

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences through a diverse portfolio of hotel brands. Among these, Marriott Hotels and JW Marriott stand out for their dedication to elevating the art of hospitality by combining innovative solutions with the timeless essence of comfort and thoughtful service. Marriott Hotels have established themselves as trusted destinations across the globe, offering guests memorable stays while fostering a culture that values diversity, inclusion, and career development for their associates. JW Marriott, part of Marriott's luxury portfolio, maintains over 100 prestigious properties in prime locations worldwide. It is celebrated not only for its luxury accommodations and amenities but also for its supportive and inclusive work environment where associates are empowered and nurtured to grow both personally and professionally.

This role focuses on managing the event planning team within a vibrant Marriott property, overseeing the entire event planning function on a daily basis. The candidate will be responsible for leading a team that includes Senior Event Managers, Event Managers, Associate Event Managers, and Administrative Assistants, ensuring seamless coordination from pre-event preparations through post-event processes. This includes overseeing administrative tasks associated with each event phase to guarantee a smooth transition between sales and operational activities while maintaining outstanding service standards. The position drives revenue growth by focusing on maximizing upselling opportunities and providing accurate forecasting for catering and group room bookings. Successfully managing these activities directly contributes to both guest satisfaction and the financial performance of the event planning department.

The manager plays a pivotal role in reviewing scheduled events, troubleshooting potential conflicts, and anticipating service challenges to avoid disruptions. They lead the development of catering menus and uphold departmental policies, fostering a culture of excellence within the event planning team. A major aspect of the role involves continuously enhancing guest satisfaction by diligently analyzing feedback, implementing corrective actions, and establishing clear service guidelines for employees. The candidate also works alongside vendors and customers to develop partnerships that enhance event experiences and expand revenue streams. Furthermore, the manager is responsible for human resources activities such as training, staffing reviews, and coaching to ensure the team is well-prepared to meet guest expectations.

Marriott International champions equal opportunity employment and embraces diverse backgrounds and experiences. The ideal candidate will have a strong background in event management, hospitality, or a related field, with experience in food and beverage, sales, or marketing. They should exhibit leadership qualities, have excellent communication skills, and demonstrate a passion for delivering exceptional hospitality experiences. Being part of Marriott means becoming part of a global community dedicated to personal growth, professional development, and creating a welcoming environment for both guests and associates. This role offers an exciting opportunity to contribute to a world-class hotel brand while advancing one’s career within a supportive and dynamic team environment.

high school diploma or GED
four years experience in event management, food and beverage, sales, or marketing OR two-year degree in hotel and restaurant management, hospitality, business administration, or related field
two years experience in event management, food and beverage, sales, or marketing
strong leadership abilities
excellent communication skills
ability to manage budgets
capability to train and manage staff
proficiency in customer service
ability to handle guest feedback and complaints
organizational skills
adaptability to dynamic work environment
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