Prepares Banquet Event Orders in collaboration with the Sales team.Ensures all departments receive necessary information pertaining to the banquet and catering events.Partners with the culinary team to create customized menus to fit client's needs as well as increase food and beverage revenues.Verifies that all banquet and catering events adhere to company policies, fire department regulations, state liquor laws and other applicable government regulations.Schedule and conducts pre-planning meetings (BEO) to include necessary departments.Entertains clients in a professional manner to establish closer working relationships.Assists the finance department in all accounting procedures related to Private Events.Creates and manages BEOs within the venue's booking system. Updates BEOs for Clients based on upsells, changes, and final event details and ensures final BEOs are signed and distributed to the Operational Managers prior to the start of each event.Distributes BEOs which includes all food and beverage and meeting requirements to be reviewed with the Banquets, Banquet Setup and Culinary Departments in daily/weekly BEO meeting.Attends required meetings including staff meetings and all associated advance production meetings.Recommends appropriate "in-house" upsell.Conducts pre-conference meetings with meeting planner and all appropriate department heads.During catering and banquet events, will ensure the meeting arrangements are to the meeting planner's or client's specifications. Ensures all on-site changes are managed efficiently.Available to meeting planner or client during conference through phone, email, and in person to trouble shoot any questions that arise.Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.Uses his/her judgment to integrate current trends in event management and event design.Acts as liaison between client and Director of Sales and Food and Beverage after the point of contracting, keeping constant communication with the client and ensuring all elements of the event and service are understood and executed prior to client arrival onsite.Demonstrates comprehensive knowledge of food and beverage preparations, fine dining, strong food and wine knowledge and sequence of service. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; be able to communicate effectively during a strenuous schedule. Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
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