Russell Tobin's client, a a world leader in heating, air-conditioning and refrigeration solutions company, is hiring an Assistant Manager – Customer Experience & Events/Event Coordinator in Indianapolis, IN. Job Title: Assistant Manager – Customer Experience & Events/Event Coordinator Plan and execute small to mid-sized events (up to 100 attendees), including meetings, trainings, and customer programs Manage hotel and venue sourcing, contracting, and execution (room blocks, meeting space, F&B, AV, and on-site logistics) Own and manage event registration platforms and attendee communications Build and maintain registration websites and reporting systems (Cvent preferred) Act as a primary point of contact for hotels, venues, and select vendors Collaborate with cross-functional teams such as marketing, sales, legal, product marketing, and operations Handle multiple projects simultaneously while maintaining accuracy and meeting deadlines Support budget tracking, invoicing, billbacks, and post-event reconciliation Contribute to improving event processes, tools, and templates Bachelor’s degree or equivalent professional experience 3–5 years of experience in corporate event planning or coordination Experience with hotel or venue contracting Strong organizational, communication, and problem-solving skills Proven ability to manage multiple priorities in a fast-paced environment Ability to work both independently and collaboratively Primarily Monday to Friday, with weekend work required during events Up to 35% travel for events across North America
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