Event Coordinator/Receptionist

A global financial services company is seeking an Event Coordinator for their office in Chicago. Location: Chicago, IL Duration: 3 months This role will assist with the daily operations of the Client Center. Responsibilities include but not limited to: • Assist, tend to, and anticipate guest needs by responding to all questions and requests in a timely manner • Understand, follow, and implement all client center policies and procedures • Work closely with company internal partners including the kitchen, security team, audio visual team, events team and facility teams • Co-manage EMS (Event Management System) reservation software and oversee the execution of daily meetings and events • Inspect the spaces daily, complete facilities requests as needed and follow up for completion • Understand and Communicate daily set ups to appropriate parties • Maintain a high level of cleanliness, organization, and attention to detail in the space and event rooms • Manage inventory of pantry, and maintain working knowledge of beverage service and catering • Understand food prep and health and safety rules, regulations and best practices • Assist in surveying guest experience and proposing solutions based on feedback • Various administrative tasks such as: invoice processing, scheduling maintenance calls with vendors, and order kitchen, banquet, and office supplies among others • Flexibility to work early mornings or late evenings as needed • Manage the Client Center reservation books, including reporting and metrics • Oversee Client Center’s daily meetings and events • Implement, develop, and follow Client Center protocols and procedures (meet and greet, security protocols, catering set-up, client management) • Liaise with catering partners and any applicable back-of-house staff • Survey client experience and propose solutions based on feedback as needed

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