Job Description As a Party and Events Coordinator, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for guests. You will deliver friendly customer service by helping customers shop at our store and find what they're looking for, ensuring all customers receive a fast and friendly checkout experience. Customer Experience: • Help customers shop, locate products, and provide them with solutions • Provide fast and friendly check out experience • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments • Educate customer on Voice of Customer (VOC) survey • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck un-load, stocking and planogram (POGs) processes • Complete merchandise recovery and maintenance • Perform Store in Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production • Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Preferred Knowledge/Skills/Abilities: • Energetic and enthusiastic personality • Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers • Excellent people skills • Experience working with children and children's events • Good communication skills, including written, verbal, and nonverbal communication, as well as listening skills
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