Events Coordinator

About Still Austin Whiskey Co

Still Austin is the first true grain-to-glass distillery to open in Austin since the end of Prohibition and one of the fastest-growing craft whiskey brands in the United States. Our South Austin campus is home to The Still Austin Quarter, a newly opened, 15,000-square-foot hospitality destination that brings our whiskey to life through food, drinks, and shared experiences. From dining at the Quarter to exploring our spirits at The Bottle Shop, guests have more ways than ever to enjoy Still Austin. Join our team and help shape this next chapter.

POSITION SUMMARY

The Events Coordinator grows event business at The Still Austin Quarter while making sure each booking works for our guests and hospitality team. This full-time role manages inbound inquiries, actively sells the cafe as a private dining room, and coordinates larger parties and on-site celebrations. Success means a well-managed events calendar, clear guest expectations, and bookings that align with operational capacity.

SUCCESS PROFILE

To be successful in this role, the Events Coordinator will:

Convert event inquiries into bookings through prompt, thoughtful follow-up.
Build private dining business by actively promoting the cafe to prospective guests.
Keep event commitments realistic and aligned with staffing, space, and service capacity.
Deliver accurate event information and timely handoffs to the hospitality team.
Create welcoming events that support repeat visits and strong guest relationships.

JOB RESPONSIBILITIES

Own the event inquiry and booking process, from initial contact through operational handoff.
Maintain the SAQ events calendar and coordinate bookings with live music and other activations.
Partner with Assistant GM and the hospitality team to align sales opportunities with execution.
Support planning for holiday events and other on-site celebrations.

ESSENTIAL DUTIES

Respond to inbound inquiries and gather event dates, guest counts, preferences, and service needs.
Actively seek opportunities to book the cafe as a private dining room.
Discuss event options and communicate approved pricing, availability, and booking terms.
Book larger parties around live music activations with attention to space and guest flow.
Update the events calendar with confirmed bookings, changes, and key event details.
Confirm operational needs with the hospitality team before making guest commitments.
Coordinate event details and communicate changes promptly to guests and team members.
Help plan holiday events and follow up after events to gather feedback and encourage future bookings.

QUALIFICATIONS

Required Qualifications

Experience selling or coordinating events.
Understanding of event operations and the ability to set realistic booking expectations.
Strong communication, organization, and follow-through across multiple inquiries and events.
Ability to maintain accurate calendars and event records and work collaboratively on-site in Austin (NOTE: this is not a remote role)

Preferred Qualifications

Hospitality experience, especially in restaurants, private dining, or guest-facing event settings.
Experience coordinating larger parties alongside live music or other venue programming.

PHYSICAL REQUIREMENTS

This role involves the following activities, with or without reasonable accommodation:

Work at a computer and communicate with guests and team members by phone and in person.
Move through indoor and outdoor event spaces to review layouts and coordinate event details.