Event Specialist

About the Role
Five Star Breaktime Solutions is a premier provider of hospitality, dining, and workplace experience services, committed to delivering high-quality events and exceptional guest experiences.

The Event Specialist supports the planning, coordination, and execution of internal, customer, and external events. This role ensures all events meet Five Star hospitality standards while maintaining seamless communication, attention to detail, and operational excellence.

Depending on assignment, the Event Specialist may focus on internal corporate events, customer-facing programs, or external community and partner events.

Key Responsibilities
Event Planning & Coordination

Confirm final event details and deliverables via email and internal systems

Process event request forms according to established procedures

Produce and coordinate event materials including floor plans, name tags, signage, rentals, and recommendation packages

Oversee agreed-upon setup requirements and timelines

Serve as on-site point of contact for events, following approved processes

Step into full Event Coordinator responsibilities when needed

Hospitality & Guest Services

Perform front-of-house duties as needed, including serving, bartending, wine service, dining room management, busing, and room setup/teardown

Provide courteous, professional service to guests, clients, and leadership

Conduct tours of corporate and hospitality-managed spaces as assigned

Assist with hotel coordination, transportation, site visits, and plant or facility tours when applicable

Operations & Logistics

Assist with audio/visual setup and teardown; operate basic AV functions such as microphones, background music, and volume controls

Remain knowledgeable in AV functionality and troubleshooting basics

Tear down and reset event spaces following service

Restock meeting room resources and hospitality amenities

Maintain inventory, calendars, tracking documents, and dietary restriction logs

Perform room audits and submit support requests related to facilities, janitorial, or technology needs

Communication & Administration

Manage shared inboxes and proactively assign ownership of communications

Draft, review, and distribute internal-facing agendas and event materials

Submit support tickets and requests related to event needs

Utilize Microsoft Office Suite and assigned technologies effectively

Maintain confidentiality related to business and event information

Team & Brand Support

Participate in pre-shift meetings and weekly service meetings

Support off-site events as assigned (trainings, outings, external programs)

Maintain organized team resources, storage areas, and digital tools

Build and maintain relationships with vendors and community partners

Uphold Five Star hospitality standards, brand identity, and service excellence

Qualifications


1–3 years of experience in food service, hospitality, or event support required

Supervisory or lead experience preferred

Strong organizational, communication, and multitasking skills

Ability to work well independently and as part of a team

Comfortable working in fast-paced, fluid environments with limited oversight

Professional written and verbal communication skills

Proficiency with Microsoft Office and event-related technologies

Physical Requirements & Working Conditions


Ability to lift up to 30 pounds

Position is physical and requires standing, walking, repetitive movements, and interaction with equipment and machinery

Work performed both indoors and outdoors depending on event needs

Reasonable accommodations may be made for qualified individuals with disabilities

Schedule & Additional Information


Primarily Monday through Friday

Occasional overtime, evenings, and weekends required for special events

Job responsibilities represent approximately 70% of the role; additional duties may be assigned as business needs evolve

Why Join Five Star?


Competitive pay

Paid vacation and seven paid holidays annually

Medical, dental, and vision insurance

401(k) with company match

Career growth opportunities — we promote from within

Support our 501(c)(3) charity, Feeding the Future, Inc., providing over 500,000 meals annually to children in need

EEO Statement
Five Star Breaktime Solutions is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Veterans and individuals with disabilities are encouraged to apply.