• Follows City Cruises guidance on when and how to follow up with clients to present revenue generation opportunities through order enhancements. • Ability to manage a minimum of 50 events per month, including handling all details for the cruise. • Work with the General Manager and Director of Sales to resolve all guest issues in a timely manner. • Ensure guests are billed correctly (including payment collection) for all extra services provided according to the signed contract with the support of the Account Manager. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
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