May 24, 2022

Outdoor Education & Group Sales Coordinator

Confidential Orange County, California

About Our Company: Santa Barbara Adventure Company (SBACo) is a dynamic and fun place to work for people who love to be outside and share our region’s natural beauty with others. Job Type - Full-time / Year-round Job Location - Santa Barbara, CA (Not A Remote Opportunity) Job Description: The Group Sales Coordinator is an essential part of the Group Sales team. Responsibilities: • Outdoor Education, Group, and Corporate Trip Sales • Cultivate relationships with clients with a focus on excellent service and client retention • Plan and execute both single and multi-day outdoor education and instructional programs • Plan and execute adventure and team building programs for group & corporate clients • Develop contracts, proposals and itineraries for a diverse range of clients with varying interests & focuses • Work closely with third-party vendors • Carry out sales and marketing strategies to attract new clients • Facilitate a working relationship with local hotels to improve tourist-based clientele • Work closely with event planners, sites, and third-party vendors • Maintain client and sales records Related Duties: • Occasional support work in the field alongside Program Coordinators & guide staff • Brief and debrief with staff before and after group events • Build and maintain resources for guide training, specific to group programs • Design and implement marketing material • Continually grow and maintain personal knowledge of local areas and program sites • Occasional travel to trade shows • Provide support to front office staff in answering phones, taking reservations, and preparing materials for following-day trips as necessary • Manage and carry out projects to support growth and efficiency of the Group Sales Department • Other duties as necessary Knowledge & Experience: • 1-2 years of experience working in event planning or sales • Excellent interpersonal skills • Knowledge and understanding of the Santa Barbara and Santa Ynez areas, including waterfront, State Parks & National Parks • Proficiency with Google Suite (Gmail, Google Docs, Google Sheets), Word, Outlook, and Excel • Experience with Outdoor/Environmental Education • Knowledge of NGSS standards is a plus • Familiarity with online systems such as QuickBooks, Close, PandaDoc, & Zaui or similar reservation system is a plus • Strong passion for fostering connections between guests and immersive experiences • Passion to promote environmental stewardship & sustainability • Enthusiastic about Santa Barbara Adventure Company’s culture and an interest in outdoor adventures Desired Skills: • Proven ability to create amazing customer experiences in prior work • Ability to handle multiple fast-paced projects simultaneously under stress Exceptional analytical and problem-solving skills, and decision-making skills • Effective & efficient verbal, written and listening communication skills • Attention to detail and high level of accuracy • Strong organizational skills • Flexibility & ability to adapt/edit plans with ease • Possess cultural awareness and sensitivity • Strong ability to take initiative Working Conditions: • Physical Demands - Group Sales Coordinator will spend long hours sitting and using office equipment and computers, which can cause muscle strain. The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. Sick Pay - 40 hours of paid sick leave per year.

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