Front Office Assistant

The receptionist is also responsible for basic administrative tasks such as answering the phones, making outbound calls, greeting patients and visitors, and scheduling appointments in a professional and timely manner. The FOA is a liaison between our hearing specialists and our customers and as such, they are responsible for assisting the customers and making their visit to our office seamless and enjoyable. • Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone. • Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule. You are also responsible for taking cash and checks to the bank.