April 17, 2018

NOC Support Manager (Las Vegas)

Confidential Las Vegas, Nevada

The Network Operations Center (NOC) Manager will manage four major global
environments and will supervise the day-to-day operations of the Network
Operations Center. You will be responsible for leading and developing a team
of service-oriented professionals in a 24x7 environment focused on
investigating and resolving monitoring alerts. The NOC manages the
notification and escalation procedures, coordinates with IT leadership across
the organization to meet and deliver service deliverables defined for IT
Customer Services and ensuring established Service Level Agreements are
aligned with Business objectives. The NOC Manager will also be responsible for
documenting, tracking, and monitoring incidents to ensure resolution ...

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